I recently had a meeting with a group of CIOs about monitoring users in the cloud. Here's my take-away.
Don't overlook all of the functions of SAP T-Code ST03N. Some of them can be very useful for classifying users to SAP license types according to their de-facto behavior.
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I, for one, feel confident when implementing new software on a client’s server or on our secured cloud; nonetheless I can’t necessarily say the same about the customer... Sometimes I feel that customers are a bit nervous when I’m around, especially when I ask questions about their SAP authorizations or SAP licensing contracts.