Last Updated July 24, 2013
Protecting the individual's privacy on the Internet is crucial to the future of Internet-based business and the move toward a true Internet economy. Xpandion has created this privacy statement to demonstrate our firm commitment to the individual's right to privacy. This policy outlines our personal information handling practices for this website.
This Privacy Statement covers this website and other sites that reference this Privacy Statement. Some Xpandion entities, programs and/or sites may have their own, possibly different, privacy statements. We encourage you to read the privacy statements of each of the Xpandion websites or program information you visit or review.
1. Important Information
1.2. Contact Us
2. Information We Collect
2.1. When You Visit our Websites
You are free to explore the Websites without providing any information about yourself. When you visit the Websites or register for certain materials, we request that you provide Personal Information about yourself, and we collect Navigational Information.
2.2. When You Use our Mobile Application
In addition to information we collect on our Websites, when you use our Mobile Application we also collect your city location, device model and version and OS version.
2.3. "Personal Information"
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Websites, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
2.4. "Navigational Information"
This refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.
2.5. Information About Children
The Websites are not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at email@example.com, so that we may delete the information.
3. How We Use Information We Collect
3.2. We Never Sell Personal Information
We will never sell your Personal Information to any third party.
3.3. Use of Personal Information
The information Xpandion collects to understand your needs and interests helps Xpandion deliver a consistent and personalized experience. We will use such information only as described in this Privacy Statement and/or in the way we specify at the time of collection. We will not subsequently change the way your personal data is used without your consent, as required by applicable law. Some of the ways we may use your personal data include, but are not limited to:
- To process your orders and deliver the products and services that you have ordered;
- To keep you up to date on the latest product announcements, software updates, software upgrades, security patches, system enhancements, special offers, and other information. This may occasionally include information from other technology companies or business partners about products and services that can add value to your products;
- To tailor information about our products and services to your individual interests. For example, during a visit to our site, it allows us to provide you with specific information on products and services that may be of interest;
- To provide the ability to create personal profile areas and view protected content;
- To conduct online "Click to Chat" and "Click to Call" sessions;
- In order to ensure and control the quality of the information and experience you have during chat sessions by educating our personnel to effectively answer your questions;
- To provide the ability to contact you, and provide you with shipping and billing information, and to provide customer feedback and support;
- To provide contests, sweepstakes or other marketing or promotional activities on the Xpandion.com or affiliate websites. Personal data may be collected to administer those programs;
- To conduct questionnaires and surveys in order to provide better products and services to our customers and end users. Your completion of any questionnaires is voluntary;
- To support recruitment inquiries; and
- To meet contractual obligations.
3.4. Use of IP Addresses
We use IP addresses to help diagnose problems, to administer our website, and to gather demographic information. We may also use IP addresses or other information, such as your Xpandion.com user information you have shared on this website or at any earlier occasion or a campaign code, to determine which pages on our sites are being visited and topics that may be of interest so we can provide you with information about relevant products and services. Generally, Xpandion will aggregate such data only in an anonymous way and will not tie it to a particular individual unless he or she has given consent. When you visit our site, we recognize only your domain name. Xpandion may also collect IP addresses (and other technical information such as browser type) during a Click-to-Chat or Click-to-Call sessions that you initiate. This information is collected when you connect to Xpandion so that we may identify your session, deliver content based on the technical capabilities of your browser, and for quality control purposes.
Xpandion will only gather information related to your visit to the Xpandion site. We do not track or collect personal information from your visits to companies or entities outside Xpandion.
3.5. Use of Navigational Information
We use Navigational Information to operate and improve the Websites. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Xpandion.
3.6. Customer Testimonials and Comments
We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer's consent via email prior to posting the customer's name and testimonial.
3.7. Service Providers
We employ other companies and people to provide services to visitors to our Websites and our customers and may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive information from prospect lists, analyzing data, providing technical assistance, supplementing the information you provide us in order to provide you with better service, and providing customer service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.
3.8. Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
3.9. Social Media Features
3.10. External Websites
3.11. Public Forums
We may offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on the Websites if you so request, as described in "Opting-Out and Unsubscribing," below.
3.12. Retention of Personal Information
We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our services, and we then securely delete the information. We will delete this information from the servers at an earlier date if you so request, as described in "Opting-Out and Unsubscribing," below.
3.13. International Transfer of Information
3.14. Corporate Events
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Xpandion on the Websites and the Subscription Service.
3.15. Compelled Disclosure
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process.
4. Navigational Information
4.1. Automated Tools
In addition to the information you provide, Xpandion may also collect information during your visit to an Xpandion website through automated tools, which include Web beacons, cookies, embedded Web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at an Xpandion website. Using these tools, Xpandion is also able to confirm receipt of e-mails that the recipient consented to receive, and can track other information such as pages visited on the Xpandion site and whether or not the recipient registers for an event offered by Xpandion and certain other aggregate data that is not related to a particular individual.
4.3 E-mail Addresses
If you choose to give us your e-mail address, we will communicate with you via e-mail. We do not share your e-mail address with others outside of Xpandion. You can choose not to receive any more e-mail at any time.
Depending on how your e-mail application is set up, information about you may be transmitted automatically when you send e-mail to Xpandion.
4.5. Third Party Tracking Technologies
5. Opting Out and Unsubscribing
5.1. Reviewing, Correcting and Removing Your Personal Information
If you provide us with your Personal Information, you have the following rights with respect to that information:
- To review the user information that you have supplied to us
- To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
- To request that your user information not be used to contact you
- To request that your user information be removed from any solicitation list that we use
- To request that your user information be deleted from our records
- To opt out of being solicited by Xpandion
To exercise any of these rights, please contact us at firstname.lastname@example.org or by mail to Xpandion,157 Yigal Alon Street, Tel Aviv 67443, Israel, Attention: Privacy. We will promptly change, correct, or delete your information and notify you of the action we have taken.
5.2. Anti-Spam Policy
Our Acceptable Use Policy applies to us and to our customers and, among other things, prohibits use of the Subscription Service to send unsolicited commercial email in violation of applicable laws, and requires the inclusion in every email sent using the Subscription Service an "opt-out" mechanism and other required information.
5.3. To Unsubscribe From Our Communications
You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our emails, or by sending us email us at email@example.com, or by sending us postal mail to 157 Yigal Alon Street, Tel Aviv 67443, Israel, Attention: Privacy.
6. Data Retention
Xpandion will not retain your personal data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.
If you have any other questions about this privacy statement or if you wish to inspect the information we have about you, please contact firstname.lastname@example.org